The Account Administrator is the person solely responsible for the activation of organizational subscriptions and for managing online access. It is their responsibility to add remote users, activate their online access and to configure the IP-based access rights of the organization's subscriptions.
Any individual/organization can be an account administrator provided that during registration he has declared to be an administrator of an organization.
Account Administrator privileges can be transferred to other registered individual provided that he is not an administrator of other organization.
IP addresses are made up of four numeric components separated by a full stop (period). Each numeric component ranges from 0 to 255. You can express an IP range by using a hyphen (-) and you can use a wildcard within a range by using an asterisk (*).
Examples of valid IP address formats (note the numbers are used as examples only):
Once you have registered as the Account Administrator, you need to activate any new subscriptions to ensure your organization has access to the full content of the book. Only subscriber numbers that have not been activated before or new subscriber numbers can be activated.
A subscriber number is the number you need to activate the online access to an organizational subscription.
When you purchase an organizational subscription via an agent, you will be sent your subscriber number by email if we have your email address, if not, by post.
To give members of your organization access to the bookís contents, you need to supply the IP addresses that identify the eligible computers. You may configure the IP addresses through the Configure IP Address page.
No, Stahl Online only allows one Account Administrator for each organization.
Please contact your regional Customer Services Department if your access is still denied by the system:
For United Kingdom, Europe and Rest of the World
In USA or Canada.
Organizational Subscription is valid only for one year from the date of activation. However, you may still be able to access some of the features such as search and view abstracts of the contents.
Make sure that all your IPís are correctly configured. Click 'Configure IP address' in the 'Account Administrator' panel. This will take you to the 'Configure IP address' page where you can check that all the IPís for your organization have been entered correctly.
Alternatively, Account Administrators can set up designated users to have remote access. Use the 'Remote User Access' page in the Account Administrator's menu.
Organizations that have registered their Athens ID with Stahl Online can give their users a username and password that will allow them to access to subscription remotely via Athens.